Welcome to Neo Laundry Express. We are committed to protecting your privacy and ensuring that your personal information is handled safely and responsibly. This Privacy Policy explains how we collect, use, and protect your information when you visit our website, visit our store, or use our laundry and dry-cleaning services.
To provide you with the best possible service, we may collect the following personal information when you place an order or contact us:
Personal Details: Name, phone number, and email address.
Location Details: Residential or office address for scheduling home pickups and deliveries.
Transaction Information: Details about your orders, payment methods, and billing information.
We use the information we collect strictly for business and operational purposes, including:
To process your laundry, dry cleaning, and ironing orders.
To schedule and manage pickups and deliveries accurately.
To send you order updates, digital invoices, and payment receipts via SMS, WhatsApp, or email.
To respond to your queries, complaints, or feedback.
To improve our services and website user experience.
Your privacy is our priority. We implement appropriate physical and digital security measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. Only authorized staff members of Neo Laundry Express have access to your details, and only for the purpose of fulfilling your service requests.
We do not sell, trade, rent, or share your personal information with third-party marketing companies. We may only share your necessary details (like name and address) with our trusted delivery personnel strictly for the purpose of completing your pickup or delivery.
Our website may use standard "cookies" to enhance your browsing experience. These cookies help us understand how you use our site, allowing us to improve its functionality. You can choose to disable cookies through your browser settings, though some parts of the website may not function properly without them.
Neo Laundry Express reserves the right to update or modify this Privacy Policy at any time. Any changes will be updated on this page with the revised "Effective Date." We encourage you to review this policy periodically.
If you have any questions, concerns, or requests regarding this Privacy Policy or how your data is handled, please reach out to us:
Business Name : Neo Laundry Express
Address: Pakri Chowk, Ara, Bihar
Contact Number: 7209199567
Email: neolaundryexpress.in@gmail.com